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Decal and Objective marker production is currently at approximately 1 week due to the pandemic.

FAQ

Currency

All prices on the website are based on Canadian Dollars. You can use the dropdown at the top of the page to convert the currency displayed to many popular currencies.

G-Paints V2 - Primerless Paint

What is V2?

V2 G-paints do not require a primer or thinner, so they are ready to paint your models right out of the bottle.

For more details on G-Paints, please view the G-paints product info page. 

Resin Detailing Parts

Who are the detailing parts made by?

Detailing parts produced by Zinge industries in the UK.

What are the detailing parts made out of?

Parts are made from resin for solid parts, or flexible polyurethane resin for flexible parts like cables.

Are the wrapped wires the same as guitar string?

No. 

Posable wrapped wire is handmade with soft metals allowing for positioning and bent with complex curves without the spring or irregular curves that occur with guitar wire. Also it wont snap in your model like thin resin alternatives. Using higher gauge wires then guitar wire also means that once sprayed the recesses still remain prominent so dry brushing will still pick out the detail.

How do I clean the mould lines?

Like any resin parts, mould lines are a part of the casting process. With solid resin parts, they can be filed or sanded, and may require some filler to perfect the same. (Use a dust mask when working).

Flexible resin does not sand or file well. For these parts a sharp knife works best. 

Removing Parts from the sprue?

For solid resin parts, they can be easily removed with a knife, clippers or a small saw depending on the thickness. In many cases smaller parts may separate from the sprue during transport.

For flexible resin parts, they must be removed with something that can clip thin wire (So don't use your expensive single bladded nippers!). As the flexible wire used to help shape the parts must be cut through.

Irregularities or inconsistencies

Lengths are approximate, there may one some variance in length. There also may be colour variations from different casting batches.

Waterslide Decals

How do I work with waterslide decals?

It is strongly recommended that you use decal solvent to help waterslide decals conform to curved surfaces, and decal sealant to form a permanent bond. Decals adhere best to gloss surfaces, which will also hide the edges better.

Coverage/Opacity

Commercially printed decals that come in model kits are run in print runs of 100s-1000s. This allows for screen printing the decals which results in the most solid colours.

Light Industries decals are made to order using a laser printer. This flexibility allows for more specific orders and custom orders but with some compromise. Black ink has 99-100% opacity. White decals and coloured decals have approximately a 90-95% opacity. This means that when placed on very dark colours, they may not have the contrast expected (ie, Red on black), or if the decal spans across 2 colours (ie, on camo) the colour changes underneath may be noticeable. This isn't an issue on a solid colour. The darker the colour, the higher the opacity as more black is added into the colour mix.

Masking Stencils

How do I use a masking stencil?

Using a "Dry spray" is recommended. I mixture that is a high percentage of air to paint.

More information is available here.

Custom Work

Do you do custom work?

Absolutely!

Most common are colour changes to existing designs - these are generally at no additional cost. 

Send an E-mail with the details of what you would like done, and we'll direct you as to how to purchase the custom order on the website. most custom work will require vector artwork in order to cut or engrave. Custom objective markers can be made with high resolution jpg artwork.

Typical Production Times

Masking stencils: 1-3 Business Days

White or Black waterslide decals: 5-7 Business Days

Coloured or Metallic waterslide decals: 2-9 Business days depending on when in the production cycle they are ordered. Production runs are typically once every 2 weeks.

Objective Markers: 3-7 Business Days

Tokens, Templates & other wood products: 3-7 Business Days. (During COVID-19 these times have been occasionally extended due to material availability)

Shipping

Where is Light Industries Located?

Light Industries operates out of a little town just outside of Toronto, Ontario, Canada. All packages ship from here.

Time till shipped

In an effort to reduce unnecessary travel during covid, packages are typically shipped out twice per week. Monday or Tuesday and Thursday or Friday

Lettermail Shipping

Lettermail shipping is offered on some of our thin/paper based products (decals & stencils). There is no tracking, or shipping insurance on these packages. If you order via lettermail, your are ordering knowing that if it gets lost in the mail, light industries is not responsible for sending you a replacement. Let us know if you don't receive your package and we'll offer a discount on a reorder. Use at own risk.

How are purchases shipped?

Purchases are shipped via Canada Post twice a week. Packages are usually shipped on Tuesdays and Thursday or Friday morning. 

Returns:

Waterslide transfers, objective markers, masking stencils, and any wood/MDF products are made to order and can not be returned or refunded. If you have any concerns if they are right for you - please send an E-mail in advance of your order.

Social Sharing

How can I share what I've done with your products?

We'd love for you to share your work! You can either share it on the Light Industries facebook page, or on Instagram #lightindustries